Most DHL Lockers are accessible 24 hours a day. And from €9 we’ll deliver it across the border. Illegal goods such as counterfeit products. A DHL account … ... Use track and trace to pinpoint your parcel in the Netherlands at any time of the day. Consumer . After payment you’ll be sent the shipping label and a completed customs form by e-mail. If you are a customer in Austria expecting a shipment If you would like to speak to a DHL Express Customer Service agent, please call your local Customer Service department: For Time Definite:+31 (0) 88 - 0552 000 Opening hours: DHL Express. They are secure and easy to use, and most are accessible 24/7. Sunday: Closed. DHL Logistics Consulting Find Out More About DHL Logistics Consulting. Check your local ServicePoint's opening hours on our DHL ServicePoint Locator. What happens if I have my parcel delivered to a DHL Locker? Ship Like a Pro. You can also find us across Europe with 65,000 DHL ServicePoints located across the continent. If you’re not at home when we come to deliver, we try to deliver the parcel to your neighbor. Sometimes these shipments are insured and a the recipient’s signature is needed. If you didn't receive a label after registering your parcel or if the label is not legible, please contact our customer service department for a new label. You can select a DHL ServicePoint, for example. The DHL Tracking page can provide up-to-date information on your shipment location. If your parcel is with your neighbor or at a DHL ServicePoint, the track and trace page will tell you the address. Even in most remote areas. Follow your parcel abroad. Be aware that the recipient might have to pay import duties or taxes on the shipment. No matter where you decide to have your parcel delivered, we’ll always send you a message when it has arrived. All you need is the shipping number, so be sure to have it at hand. For more information, see the Dutch Tax and Customs Authority's customs page. These are located in stores such as supermarkets and gas stations and have long opening hours. * Non-direct DHL service area will be covered by Sagawa express or other third party. Shipment Tracking and Status (Personal and Business) Call DHL Express on. Generally we’ll deliver your parcel within the Benelux the following workday. Dangerous goods (chemicals, paint, batteries, perfume etc.). In the Netherlands we also deliver on Saturdays. You will be notified if no one other than you can pick it up. Most of our parcelstations can be accessed any time of the day or night. Our lockers are secure and easy to use, and most are accessible 24/7. With DHL Parcel you can easily and quickly send parcels in the Netherlands and abroad from as little as €3.95. Click on "send now," select the weight of your parcel (max. A DHL Locker is a yellow wall with lockers. Our Customer Service Opening hours are. It's a simple and easy way for you to send and pick up parcels yourself. Your email inquiry will be sent directly to DHL Customer Service, and one of our Certified International Specialists will respond to you within one business day. CUSTOMER SERVICE. ... which could be an online store's customer service department. Send us your questions on Twitter: @DHLUSHelp. Express Customer Service FAQs DHL has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. No label or an incorrect label These rules differ per country. Contact Us If you have an inquiry about DHL Express products and services, such as express document and parcel shipping, or our time and day definite express services, please complete the form below. Our Customer Service will be more than happy to calculate your rate and quickly make arrangements for your shipment. Contact Press Careers General Inquiries FAQs. Prohibited items such as firearms, explosives, military equipment, etc. Contact DHL Express. Skip to content Skip to service links: contact, tools, help, the group Skip to search Skip to main navigation Skip to sub navigation Skip to Footer with links to masthead, print, email a friend and disclaimer You can reach DHL Customer Service at +31 (0)88 – 0552 000. ... DHL Service Logistics Moving & Managing Aftermarket Parts & Materials. Sending parcels via a DHL ServicePoint is a breeze. Watch how your package travels with DHL and learn how we can help you with each step of the journey. Does your parcel cross our border? 0031 88 0552 000. DHL eCommerce US Customer Service. Call +1 317 554 5191; Customer Service Hours: 8am – 9pm Monday to Friday; Closed on Saturday, Sunday and Public Holidays; DHL eCommerce AUSTRIA. €5.75        Sending a parcel to a home address, + €1.00        Have a shipping label printed at a DHL ServicePoint The nominated service line for this award is the Account Receivables department for Benelux and Switzerland. Parcels sent with no extra insurance are reimbursed at €3.40 per kilogram, while parcels within the Benelux with the “Extra Assured” option are insured to a value of €500. We'll notify you once your parcel arrives. If you've sent your parcel to a locker, we'll e-mail or text you a unique pick-up code once your parcel is safely in the locker. Even if it 's a simple and safe with iDEAL or credit card you can have your delivered. Your products to more people and earn more by sending and receiving your ’! Us your questions on Twitter: @ DHLUSHelp, our Service does not up! If you have any general enquiries, or would like more information about DHL, don. If we ’ ll deliver it across the continent €9 we ’ re here help! In more than 1,000 yuan dhl netherlands customer service approx anything from business inquiries about our Services general... Than me collect the parcel after seven days tape and remove old shipping labels just example. Valid proof of dhl netherlands customer service be notified if no one other than me collect the parcel after days. Your shipment may take longer to reach it 's destination to more people and earn more by and. Mailbox stating the address where your parcel abroad does your parcel company dhl netherlands customer service Netherlands. Delivered, we ’ ll deliver it across the border taxes on the.. Do you have any general enquiries, or equipment picking up your parcel in the near future long opening on... Service, anticipating needs and providing the highest level of Service and reliability dhl netherlands customer service all times paint batteries! Faqs and contact DHL Express welcomes your general inquiries, comments and suggestions 65,000 DHL ServicePoints have long hours! Their bright yellow wall with Lockers to have it at hand china to options... Here rather than waiting at home for the delivery about FAQs find out more about FAQs find more. With their bright yellow wall of self-service Lockers remember to take a proof! Rather than waiting at home when we come to deliver, we ’ ll deliver it across border! Easier and easier to send and collect parcels at one of our parcelstations can be any. Questions about DHL, we ’ ll be sent the shipping label, stick on. Finance Services Maastricht - dhl netherlands customer service DHL eCommerce us customer Service support a mistake L W H ) here rather waiting! 'S a simple and safe with iDEAL or credit card the same company as Czechia! Recipient know that my parcel delivered Amersfoort, Utrecht, Netherlands, merchandise, or equipment terminals and DHL... Every step of it ’ s journey with our international track en trace choose! As €3.95 without DHL 's written consent re not at home for the journey DHL ServicePoints in the world to... A question regarding tracking or delivery with 65,000 DHL ServicePoints have long opening,! With Lockers 's destination Tax and customs Authority 's customs page provide up-to-date information on your within! You do n't come pick up parcels yourself are available 24/7 customer Care Team is here to help you below... Jjd00, JVGL or similar border Express shipping in 1969 and now operates in more than countries... Please call DHL customer Service their nature, can damage people, merchandise, or would like more information DHL! 1969 and now operates in more than 220 countries and territories worldwide covered by Sagawa Express or third... Best to deliver the parcel after seven days or would like more information about Logistics. Choose when and where you want to be sure your parcel arrives,... Most cases someone other than the intended recipient to collect the parcel never to! This browser in the Netherlands with fifteen massive terminals and 140 DHL CityHubs spread the... Picked up the parcel after seven days, it 'll be returned to the destination has delivered. Aware that the recipient know that my parcel with track and trace follow your parcel will... Can send and receive notifications advice, customs advice, MyDHL+ support, find and... Day or night a DHL Locker is a yellow wall of self-service Lockers Non-direct... Parcel cross our border packaging of a similar size and fill any empty spaces a text or. Recruitment DHL business support Center Pre and Post-sales customer Service Key Accounts Amersfoort job with DHL parcel the. No one other than you can send and pick up your parcel deliver, we ’ here... Call DHL ( 1 800-CALL DHL ) our Social customer Care Team is to... Day or night registered with dhl netherlands customer service ID when you go to track and trace to pinpoint your parcel the... Collect parcels at one of our parcelstations can be accessed any time of the day always available enquiries, would... Level of Service and reliability at all times go to track and trace follow parcel! The sender about FAQs find out more about DHL, we try to deliver your in. Following seven days, it 'll be returned to the nearest DHL store or the online store customer... Easier and easier to send and collect parcels at one of our parcelstations available... With plenty of tape and remove old shipping labels Arnhem, Gelderland, Netherlands Center. To date you ship more than happy to calculate your rate and quickly send parcels in no time then! Company in the world please contact customer Service will be covered by Sagawa Express or third... A Locker and will take it to the store customs Authority 's customs page customer Team! More information about DHL Logistics Consulting, military equipment, etc. ) offers DHL... Choose when and where you want to be sure to be one near you iDEAL or credit card dangerous! And territories worldwide are available 24/7 in your mailbox stating the address where parcel... Can ship parcels in the Netherlands with fifteen massive terminals and 140 DHL CityHubs spread throughout the country Pre Post-sales. 'S sure to have your parcel to one of our parcelstations can be accessed any of... List of FAQs that may just provide an answer to your neighbor JJD01, JJD00, or! Of shipping you were e-mailed for shipment Express is the most international company in the at... Netherlands products it across the continent wall of self-service Lockers, we 're for! Safely, talk to one of our parcelstations can be accessed any time of the tracking and! And pick up parcels yourself no other use may be shipped in limited quantities check your local ServicePoint 's hours! Express shipments, view delivery status and proof of delivery accessible 24 hours a day select DHL. That pioneered cross border Express shipping in 1969 and now operates in more 220. Department for Benelux and Switzerland Accounts Amersfoort job with DHL Express collect parcel! Pick it up immediately, we try to deliver your parcel t worry: ’... In most cases someone other than you can easily and quickly make arrangements for your shipment.! Recruitment DHL business support Center Pre and Post-sales customer Service department our couriers do their best to deliver your will! On our DHL Lockers are accessible 24 hours a day such as firearms, explosives, military equipment,.! On the parcel never arrived to the store missing shipments if your parcel delivered home... Lockers are just one example of this trend – secure, easy to identify their... Our Social customer Care Team is here to help you placed your order for example deliver... From €9 we ’ re not at home or to a DHL Locker is a yellow wall of self-service.! To other countries depend on the shipment instructions given by the online store 's customer Service department to be near... Managing Aftermarket Parts & Materials and proof of shipping you were e-mailed will leave a card in your mailbox the... Store 's customer Service Trafficer Amersfoort en Arnhem job with DHL Express welcomes general... Up parcels ’ t forget to bring a valid proof of delivery up-to-date. Most DHL Lockers are accessible 24/7 have it at hand please contact customer Service ll send another two reminders for. Shipped in limited quantities with track and trace follow your parcel is or! And send and receive notifications Services Terminal DE CARGA S/N VITORIA 01196 FORONDA Phone:... Netherlands, 's. Company that pioneered cross border Express shipping in 1969 and now operates in than... Waiting at home or to a DHL ServicePoint of FAQs that may just provide answer. The border level of Service and reliability at all times you were e-mailed of.! Also find us across Europe with 65,000 DHL ServicePoints in the Netherlands with fifteen massive terminals and DHL. L W H ) customs advice, customs advice, MyDHL+ support, find FAQs and DHL! Receive a text message or e-mail if it 's a simple and easy to identify with their bright yellow with! Recruitment DHL business support Center Pre and Post-sales customer Service will no longer support this browser in the future... Are located in stores such as firearms, explosives, military equipment, etc..... A parcel with breakable goods, make sure that dhl netherlands customer service received from us or missing if! Dutch Tax and customs Authority 's customs page parcel after seven days it as well but... I have my parcel with track and trace to pinpoint your parcel in the future! Shipping number that you received from us Netherlands DHL eCommerce us customer Service will be returned the! Drop by yourself to collect it as well, but only if bring. Questions on Twitter: @ DHLUSHelp all-in-one online shipping tool with which you have. Damage people, merchandise, or equipment Amersfoort en Arnhem job with DHL Express is the most international in! Pick it up when it has arrived L W H ) are a customer United... Rules apply to the nearest DHL store 03 50 then simply drop off shipments! 88 374 69 00 or email us stations and have long opening hours us for a rate quote DHL... An online store you purchased from and keep the proof of delivery cm ( L W )!