We aim to handle your queries on payment, fees and coding promptly. Health. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. It has also made a commitment to "assess and adjust" for the impact of delayed treatment due to the pandemic. Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. Our team will talk through your employee’s concerns and offer possible approaches to moving forward. We also recommend you keep a copy for your own records. AXA PPP healthcare chief executive Tracy Garrad said: ‘We’re proud to … In addition Axa PPP has promised to review and adjust premium The manager area of our online portal is also packed with useful tools and resources to help your managers make the right call every time. This includes setting up a new clinical support centre which will provide virtual access to specialist consultants. We use cookies to give you the best possible online experience. The company was founded in 2006 and is based in Andover, United Kingdom. If you’re looking to get a quote or to buy private medical insurance, please call us on one of the numbers below. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life, savings & health and asset management. Then a few weeks later I needed to see a specialist at my local Nuffield Hospital recommended by my doctor only to be told that AXA PPP Health only pay 60% of his consultation fee. It offers the same level of support and confidentiality as a face-to-face session. At the moment, we pay a fee-for-service model, where the more consultations, scans and treatments specialists do, the more they get paid. Whether you’re facing an incident that’s hit the headlines or something as shattering as a colleague bereavement, shared trauma can have a deep and long-lasting effect on your workplace. The company is based in Tunbridge Wells, with regional sales offices in Glasgow and Winchester, United Kingdom. From corporate healthcare for your employees, to occupational health or wellbeing solutions, AXA Health offers a range of services to suit your business needs. And for those people who need to speak to us but are not sure about speaking with someone over the phone or face-to-face, e-counselling provides the perfect way to talk discreetly. The Instalments team is responsible for the Direct Debit collections relating to commercial and personal lines policies. We work with e-billing provider Healthcode to manage invoicing. If you choose to pay your premium monthly, you will pay 15% of the premium upfront as a deposit. They can access healthcare from any provider, but to find one in our network, our online provider search tool can help find an AXA Select healthcare provider nearby. You can contact the Agency team with any … Axa PPP Healthcare is offering is number of policy enhancements to support members through the current Covid crisis. Sales. Monthly payments. The Instalments team is responsible for the Direct Debit collections relating to commercial and personal lines policies. It’s why we don’t put a limit on the number of times your employees can call. Face-to-face counselling is available through EAP Premier only. Call 01892 512 345 AXA PPP healthcare has added a new ‘Clinical Support Centre' to provide its customers access to specialist consultations during COVID-19. Please visit Healthcode’s website to upload your invoices. The landscape of work and health is changing. The Schedule of procedures and fees contains codes for procedures for which our policies provide benefit and is based on work undertaken by the Clinical Coding and Schedule Development group (CCSD). Is your workplace ready for tomorrow – and beyond? They can speak to our nurses, pharmacists and midwives as well as our LifeManagementTM team who are ready to support and guide them through any worries they have. This could be to reset your Member online password, to change any element of your policy ie. Instalments correspondence can be sent to the following address: AXA Insurance Finance Operations AXA House This includes setting up a new clinical support centre which will provide virtual access to specialist consultants. Fast GP access for your teams. Monthly payments. Following the Guidelines for the Provision of Intensive Care Services jointly published by the Faculty of Intensive Care Medicine (FICM) and the Intensive Care Society (ICS) (Edition 1.1 2016), we will pay a daily fee as listed in our Schedule of Procedures and Fees https://provider.axahealth.co.uk/schedule-of-procedures-and-fees/ to the intensivist caring for a patient in an ITU. prevent avoidable harm – we support providers in alerting local clinical governance systems with their concerns contain the costs of ill health, both human and financial keep private healthcare sustainable – and this benefits our business, and the practice of providers who work with us. From financial worries to consumer issues, housing concerns to eldercare, our LifeManagementTM team are here to listen, guide and support. Axa PPP Healthcare is offering is number of policy enhancements to support members through the current Covid crisis. Payment Support Service - AXA Health Details: We're now AXA Health, a new brand which unites our old brands including AXA PPP healthcare and Health-on-Line. In addition Axa PPP has promised to review and adjust premiums to take into account the impact of delays to Among women, young adults and people living alone, the number rises to 7 in 10. Your log-in details will be on your welcome and renewal letters. We’re becoming AXA Health. Information for your patients. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. Not only are there incentives to intervene, but the increasing number of providers creates diminishing economies of scale. We use cookies to give you the best possible online experience. The app will complement a suite of mental health support already offered to larger sized employers by the insurer, including its Employee Assistance Programme and Proactive Health Coaching service. You can pay your policy in full online. Payment support service You can submit queries on payments relating to our new brand AXA Health, and to our old brands AXA PPP healthcare, Health-on-Line and Health Services here. With our monthly payment plan you can spread your premium over 10 payments. If you need to upload documents to support a query on an invoice you’ve already submitted, please see ‘I have a query on invoices I’ve already submitted’, below right. Alliance International Medical Services (AIMS) of South Africa has been chosen as a partner, as has Medilink … All new applications from brokers wanting to trade with AXA Insurance are processed by the Agency Team. Following the recent appointment of a dedicated regional sales manager for Africa, AXA PPP International has announced that it has appointed a series of third-party companies to provide claims and assistance services and facilitate member access to medical treatment across Africa. Our account managers handle your queries on recognition, contracts, payments, fees and coding, networks and change of details. You'll see these old names in use for some time as our members' plans switch from the old brand to the new one. Among women, young adults and people living alone, the number r If you’d prefer … Our e-billing provider Healthcode handles your invoicing, recognition, registration and changes to practice details. These are the membership number formats our systems recognise. Tackling stress head on - a business priority for 2020, Breaking new ground - Prostate, skin and breast cancer pathways, The future of health - The impact an ageing population with have on the NHS and Social Care, Imposter Syndrome - Stay ‘TRUE’ to yourself, Let’s get moving - Promoting physical activity for a healthier workforce, The impact an ageing population will have on the NHS and Social Care - The future of health, Workplace Wellbeing – National Fitness Day and Beyond, Seven Trends That Will Shape Corporate PMI, Manager guide to keeping momentum and motivation, How leaders can best support line manager wellbeing in the months ahead, Corporate Adviser Workplace Protection and Wellbeing Forum, Making the most of the 2020 Health and Wellbeing Calendar. Payment by Instalments. With our monthly payment plan you can spread your premium over 10 payments. They also manage queries relating to these instalment payments. If you don’t currently have private medical insurance or you are thinking of switching to us, please call 0800 111 4004 (lines open 09.00 - 19.00 Mon - Fri. Closed Sat - Sun). Instalments correspondence. Membership to amend the address on your policy, or pay your premiums 0345 607 6280; Member Online online customer support for your account 0800 302 9133; Thinking of leaving us? This includes setting up a new clinical support centre which will provide virtual access to specialist consultants. The portal is used by over 100 contractors to provide emergency repair services to policyholders throughout the UK. Whatever the problem, our team are ready to provide clinically led support and guidance to help your employees feel back in control. You can be confident we won’t provide legal advice, but we will give your employees the means to make an informed decision on how to proceed. Please go to our payment form and select "Pay renewal in full" from the drop down menu. Please have the following customer information ready when you call: AXA PPP Healthcare is one of the UK's largest private medical insurance providers. Through CRISIScall® we’ll help you build counselling and emotional support into your plans – and we’ll be there to support you and your workforce the moment you face a critical incident or trauma. Axa PPP Healthcare is offering is number of policy enhancements to support members through the current Covid crisis. Information and news to help your practice, business or facility. When a spell of face-to-face counselling is called for, we make it easy to access the support that’s needed. This AXA Website Uses Cookies. You can upload information to support your query here. ... guidance and support will keep everyone firing on all cylinders. Management of Commission processes for all AXA agencies is controlled within the Agency Team. From enduring feelings of grief and loss to deep-lying relationship, financial or mental health issues. Occupational Health Services . With FIRSTcall®, you can be confident that your employees can get the additional support that would otherwise need more sessions than your EAP could ever reasonably be designed to provide. Help finding the right healthcare provider. You can follow the progress of your claim in ‘Manage my plan’, browse online health support and access other AXA Health services your company may have. If you continue, we'll assume you are happy for your web browser to receive all cookies from our website. ... You can also browse online health support from others like you in HealthUnlocked. And they can reach us 24/7, 365 days a year. Individual providers - AXA PPP Healthcare. Sections on patient safety, how to work with us, how we're working with you to make healthcare better, COVID-19 provisions and our change to AXA Health. They also manage queries relating to these instalment payments. AXA – Global Healthcare Customer Service AXA Global Healthcare (UK) Limited Phillips House Crescent Road Tunbridge Wells Kent TN1 2PL United Kingdom *Please submit all claims within six months from the treatment date. We use cookies to give you the best possible online experience. You can also chase or follow up a previous enquiry. On completion of this form, please send a current pricelist and a copy of applicable licences to: Post: AXA Global Healthcare (UK) Limited, International House, Forest Road, Tunbridge Wells TN2 5FE, UK. And for those who need it, they can access up to five counselling sessions. Making the most of the 2019 Health and Wellbeing Calendar, Fit for work: how SMEs can realise business benefit from occupational health, Building a health culture for a healthy business like Saint-Gobain, Corporate Health Insurance and Health Trusts, Supporting mental health in the workplace. You can upload information to support your query here. Telephone number (required) AXA Health, AXA PPP healthcare Group of Companies and AXA PPP healthcare Ltd will contact you from time to time about news, events, products and services relevant to your business. Please call our 24-hour confidential tip-off line on: A message from Sarah Taylor, Head of Specialist and Practitioner Relations. For more details on how our business is changing, and what this means for your practice or facility, click here.. Watch Sarah Taylor, Head of Specialist and Practitioner Relations, describe what this change means for your patients, and our work together, here. Our e-billing provider Healthcode handles your invoicing. This includes setting up a new clinical support centre which will provide virtual access to specialist consultants. Please go to our payment form and select "Pay renewal in full" from the drop down menu. Support for invoice queries relating to single and multiple members; our new brand AXA Health and our old brands AXA PPP healthcare, AXA PPP Bristol and Health-on-Line; plus general payment queries. Your employees can access up to five phone or e-counselling sessions when face-to-face counselling isn’t appropriate. With our AXA Doctor at Hand service you can see a private GP at whatever time suits, from the comfort of your sofa or the convenience of your office. Among women, young adults and people living alone, the number rises to 7 in 10.1 That’s why we’re here to guide your employees in navigating the little things through to life changing events. Provider opening time PB66944/02.20 If you would like to become part of our AXA Select network, please complete and submit the form below. Support for invoice queries relating to single and multiple members; our new brand AXA Health and our old brands AXA PPP healthcare, AXA PPP Bristol and Health-on-Line; plus general payment queries. AXA PPP Administration Services Ltd Simplyhealth Administration Services Limited provides medical insurance. Don’t worry, you’re in the right place. We’ll work with you to embrace the future of health so your people and business can prosper. We’re here to provide guidance to ensure your managers are confident, comfortable and assured whenever they’re dealing with challenging, unfamiliar or complex situations. AXA Health, AXA PPP healthcare Group of Companies and AXA PPP healthcare Ltd will contact you from time to time about news, events, products and services relevant to your business. Following the recent appointment of a dedicated regional sales manager for Africa, AXA PPP International has announced that it has appointed a series of third-party companies to provide claims and assistance services and facilitate member access to medical treatment across Africa. Looking for AXA PPP healthcare? Present in 57 countries, AXA's 160,000 employees and distributors are committed to serving our 108 million clients. They can also sign up to our Better Health newsletter and … AXA PPP healthcare is part of the AXA Group of companies. Telephone number (required) AXA Health, AXA PPP healthcare Group of Companies and AXA PPP healthcare Ltd will contact you from time to time about news, events, products and services relevant to your business. Supporting mental health in the workplace. Nearly two-thirds of people say they’ve experienced a mental health problem. When submitting single queries you can securely send supporting documents (such as your remittance advice). We understand that some problems are easier to work through than others. From the aftershocks of a traumatic event to the personal crisis of substance abuse. Information for your patients. To see the great wellbeing offers and benefits that come with your private healthcare, visit your company’s Wellbeing Hub. Instalments correspondence can be sent to the following address: AXA Insurance Finance Operations AXA House prevent avoidable harm – we support providers in alerting local clinical governance systems with their concerns contain the costs of ill health, both human and financial keep private healthcare sustainable – and this benefits our business, and the practice of providers who work with us. Phone Number +44 800 783 1279. We can help your employees find the right specialist, hospital or clinic, wherever they are in the world. Our areas of expertise are applied to a range of products and services that are adapted to the needs of each and every client across three major business lines: property-casualty insurance, life, savings & health and asset management. Recovering from some life events can require longer-term support. Commission. So here I am first of all I have to pay £100 excess, then I have to pay 40% of the cost to see a specialist and also I couldn't have the physiotherapy a few weeks ago. Contact us for individual provider support queries here from AXA Health. Axa PPP Healthcare is offering is number of policy enhancements to support members through the current Covid crisis. This pays for all ITU care … When Jenny rings the Clinical Support Centre and speaks to Michael, he suggests that, as her family are covered on her healthcare plan, she can make an appointment through our online GP service, AXA Doctor at Hand, powered by Doctor Care Anywhere. They can also sign up to our Better Health newsletter and … If you choose to pay your premium monthly, you will pay … Instalments correspondence. One of our qualified team members will triage your employee’s needs to a suitable and convenient counsellor or psychologist, who will then provide up to five counselling sessions. If an AXA - Global Healthcare customer needs to be admitted for in-patient or day-patient treatment in the next 48 hours, call us on +44 (0)1892 503 856 and select option 1 to speak to our provider team.. Address, or if you are thinking about leaving us. Details: Support for invoice queries relating to single and multiple members; AXA PPP healthcare, AXA PPP Bristol and Health-on-Line; plus general payment queries. And we work hard to give them the support they need: Our friendly and experienced team are always on hand to help you manage your clients’ plans and claims. With our Employee Assistance Programme (EAP), your teams will find guidance on coping strategies. › Url: https://provider.axappphealthcare.co.uk/individual/ Go Now. We have a new ambition, to help our members - your patients - be their best selves. In addition Axa PPP has promised to review and adjust premiums to take into account the impact of delays to Provider opening time PB66944/02.20 If you would like to become part of our AXA Select network, please complete and submit the form below. 1 That’s why we’re here to guide your employees in navigating the little things through to life changing events. • Dedicated employees - Service is an essential part of your … Support with recognition, contracts, new employees, sites and services, mergers and aquisitions and to change your details. On completion of this form, please send a current pricelist and a copy of applicable licences to: Post: AXA Global Healthcare (UK) Limited, International House, Forest Road, Tunbridge Wells TN2 5FE, UK. Details: At AXA PPP healthcare, all of our small business health insurance plans come with unlimited access 3 to our online GP service, [email protected] (provided by Doctor Care Anywhere) as standard. See our cookie policy for more information on cookies and how to manage them. Nearly two-thirds of people say they’ve experienced a mental health problem. You can pay your policy in full online. In addition Axa PPP has promised to review and adjust premium You can withdraw your consent whenever you want. Your patients can access health and wellbeing advice, videos, articles and links via our main website and their Member Online site, which they can access using their membership sign in details.. Your source of inspiration and information from healthcare and employee engagement experts. Payment by Instalments. See our cookie policy for more information on cookies and how to manage them. If your queries relate to AXA Global Healthcare members, your payment reference will read AXA PPP International, and the membership numbers will have these prefixes: AXI, AXE, AXC, BXI, BXE, BXC, HKE, KVE, OGI, or a number in this format: 7000000. You can upload information to support your query here. Your patients can access health and wellbeing advice, videos, articles and links via our main website and their Member Online site, which they can access using their membership sign in details.. • Full provision of services - Private medical insurance, travel insurance, occupational health, employee support and wellbeing, and sickness absent management services via AXA Health Services. Phone counselling is a convenient and flexible way for your employees to talk to our counsellors. We're becoming AXA Health. Please click here to submit your query. No matter how robust your business continuity planning may be, it’s often the human aspect and the support you offer your people that proves key to an effective personal, team and business recovery. Alliance International Medical Services (AIMS) of South Africa has been chosen as a partner, as has Medilink … › Verified 1 days ago. 7 in 10, Head of specialist and Practitioner Relations full '' from the down! 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Or facility receive all cookies from our website new employees, sites services! New ‘ clinical support centre which will provide virtual access to specialist consultants so... Of providers creates diminishing economies of scale to handle your queries on payment, fees and coding networks! Account managers handle your queries on payment, fees and coding, networks and change details! Enduring feelings of grief and loss to deep-lying relationship, financial or mental health problem, and... Delayed treatment due to the pandemic used by over 100 contractors to emergency.