On an Android device you can fully close down the app in the recent applications menu. The Dyson Link App is compatible with Apple iPhone, Apple iPod touch, Apple iPad and Android mobile phones only. Press both buttons to lift off the loop amplifier. Please select 'Activating the WiFi'. Use a soft brush to remove debris. The machine should appear as a network in your device's WiFi settings. The Dyson Link App is compatible with Apple iPhone, Apple iPod touch, Apple iPad and Android mobile phones only. Should the connection fail, please refer to the bar's overall progress and select the appropriate option to proceed. It performed exceptionally well in our tests, reducing PM2.5 to 0.2, while AQI was reduced to 0 (both within 1 hour). Once the device is connected to your machine WiFi network, a notification will appear from the Dyson Link app prompting you to continue the connection journey. Filter units that must be replaced because the filter life has expired are not covered by the warranty. Dyson Pure Cool Link Tp02 Air Purifier. The live chat button will appear on the bottom right corner of your screen as soon as a Dyson Expert becomes available. You may need this later. The appliance will only connect to the 2.4 GHz network. from here, navigate to the software option. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. Check that the household electrics are on. You can turn a timer on for your machine by pressing the highlighted button and selecting how long you want the machine to run for. Your machine will require power through the connection set up. If you have already reset the machine and are still experiencing an issue, please select 'Issue not resolved'. Please wait for the machine to complete the automatic pairing process. Then select and download the app. The serial number of your machine will appear beneath the machine's name. To disable the Dyson skill, search for Dyson skill in the Alexa app and choose 'Disable skill'. The following areas should be checked and cleaned to maintain the machine's performance: Shroud - clean with a dry cloth or soft brush. The scheduling function of the app will only work if there are 3 or less schedules set per day. If no WiFi light appears on the machine, it means it is yet to connect. Should a 'Connection failed' message be displayed on your device, the Connection journey will need to be restarted. ... Underneath the purifier's filter. The serial number and password can be found on the rear of the instruction manual or on the Main body of the machine behind the bin. Press and hold the power button on the machine for approximately 20 seconds. If you have already connected but are experiencing issues with your app, please select 'Post connection troubleshooting'. If this is the first time this error has appeared on your device, please select 'Retry'. To get started with Amazon Echo, place the device in a central location (at least eight inches, or 20cm, from any walls and windows). Unscrew the remote control's battery compartment. If the Dyson Link app has had its notifications switched off or the notification does not appear, you will need to manually reopen the Dyson Link app. Wait 10 seconds, plug the machine back in and ensure the socket is switched on. To switch your router from 5GHz to 2.4GHz, please refer to your routers user guide, or visit the manufacturer’s website.You will need to check that any other devices you have connected to your router will not be affected before changing this. The LED stays on when the machine is switched off, There's a problem with the tilt mechanism, The part that needs replacing is not listed, Using your purifier and the Dyson Link app, Checking your machines software information, Dyson Supersonic™ Hair Dryers for Hotels and Leisure, Issue not resolved, please speak to our Customer Support Team. The serial number and WiFi information can be found in the following locations: On the front of the user guide. If you own an Amazon Alexa-enabled device, you can control and monitor your Dyson connected machines using your voice. Please select a location from the list shown on your device before submitting and confirming your selection. The indicator is only a guide and you may need to replace the filter unit more regularly. Unplug the machine and leave it for 10 seconds. At which stage it will continue the pairing process. Then select the 'Enable skill' button. When Auto mode is enabled (indicated by an A symbol in the bottom left corner of the display), the on-board sensors will intelligently adjust the speed of the machine according to the air quality. You can set the machine to automatically purifier the room when it drops below a certain threshold by pressing the highlighted button to turn automatic mode on or off. The remote control can be magnetically attached to the top of the loop. Auto mode adjusts the power according to the air quality in the room. The machine's Wi-Fi light will display as a solid white light when connection has been successful. The machine's Wi-Fi light will display as a solid white light when connection has been successful. Ensure your appliance is unplugged. If you have gone through the above checks and recommendations, please select 'Checks completed'. Press the ON/OFF button on the Main body of the machine. We're sorry, but something went wrong. Your device will need to be connected to the same network as the appliance for initial set up. Unless you've previously opted in to receive marketing emails from us, we'll only use your email address to notify you when this item is back in stock. From here, navigate to the home location option and change this to the new location. This may have been caused by an interruption in the electricity. A clockwise rotating pattern will be shown on the LED display. The Dyson Pure Cool TP02 is one of Dyson’s flagship air purifiers. Replacement parts. Then press 'Connect'. Replace the battery with type CR 2032. The account will remain locked for a 30 minutes period. Our Customer Support Team will be able to solve your problem at 1-866-314-8881. The display will illuminate briefly, then fade as before. Where is your purifier?Personalise your machine and use it with voice control services. The machine has been successful connected to the Dyson Link app. and disconnect your machine at the wall socket. Using genuine Dyson filters ensures that your machine continues to work effectively, capturing 99.97% of particles as small as 0.3 microns from your home. Look for blockages in the Look for blockages in the small aperture inside the loop amplifier. If the connection is unsuccessful, an error message prompt should appear on the devices display. Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no WiFi connectivity. The serial number of your machine will appear beneath the machine's name. Thereafter the Dyson was able to connect to my 2.4 GHz wifi network without any issues. We're sorry, but something went wrong. NB: The fan speed setting is between 1-10. Please switch the machine off at the wall and wait 6 seconds before switching it back on. Please ensure that your device remains close to the machine throughout the pairing process and that the machine is plugged in and switched on. Use a cotton swab to clean the inside and remove any debris. So that we can ensure the device has a strong and stable WiFi connection, please move it closer to the home router. Once you have located your product's WiFi password, make a note of it so you can reference it easily. When the light turns orange, Amazon Echo greets you. The following areas should be checked and cleaned to maintain the machine's performance. If you have already restarted the connection journey and are still experiencing an issue, please select 'Issue not resolved'. If you are seeing a notification which reads "Please check your password is correct", please re-enter the 8-letter password, paying attention to how the password has been made up. You can solve this by ordering a new Amp below or you can contact our Customer Support Team at 1-866-314-8881. To replace the non-washable filter unit, complete the following steps: Press both buttons to lift of the loop amplifier. Dyson filters are warranted against original defects in materials and workmanship for a period of 12 months from the date of purchase. Check filter life within the app, or for excessive build up of dust within the inlet. As a result, Dyson Pure Cool Link can be used to purify the air in a room of any size. The light ring will turn orange and Echo will connect to your mobile device. Please select 'Activating the WiFi'. When Night mode is activated, if it is already below level 4, it will remain the same. To turn Auto mode off, press the same button. Dyson TP04 Pure Cool Purifying Connected Tower Fan: TP04: Senses pollutants in real time Automatically detects and reports air quality levels in real time on PM 2.5, PM 10, VOC and NO2. 100% New HEPA Air Filter for DYSON TP00 TP01 TP02 TO03 AM11 Air Purifier. Rated 5 out of 5 by Tina Marie 2011 from Filtered air makes for more comfort We have pollen allergies and this fan with filter really makes life much easier. Your device will continually prompt you to enter the machine's 8-letter password until it has been entered successfully. If you are using a device which has mobile data enabled, please disable this within the device's settings. Your device will continually prompt you to enter the machine's 8-letter password until it has been entered successfully. If you have more than one Alexa-controlled Dyson machine, your voice commands should make it clear which one you want to control. If you are happy with this, please press 'OK' below. If possible, please try relocating the machine closer to your WiFi router to ensure a stronger, more stable signal. Please check the Google Play store page or Apple iTunes store page for a list of compatible devices. The Pure Cool Tower Series (TP Series) is a lineup of compact air purifiers from Dyson designed to cover large spaces in your home.. The password contains lower case letters only. Flashing green = WiFi is ready to connect to your Dyson Link app, Solid white = cleaning/below air quality target, Solid green = clean/air quality target has been met, Off = machine is not in auto cleaning mode. Alternatively, if you wanted to choose a custom location, scroll to the bottom and tap 'edit'. Swipe up to reveal the setting tab and tap to open options. This will make sure you automatically receive the latest features and your app functions correctly. If this is the first time this error has appeared on your device, please select 'Retry'. Clean the loop amplifier with a dry or damp cloth. 1.Activated Charcoal filters helps reduce common odors from pets, smoking and cooking. Please note we would advise allowing your machine to run for at least a week before adjusting the sensitivity settings within the Dyson Link app, to ensure it completes its initial calibration cycle. The Dyson Link app uses WiFi to connect to your machine. Re-open the Dyson Link app and await a connection on the home screen. Grainger's got your back. The password can be found in the following places: On a removable sticker on the front of the purifier. So that we can ensure the device has a strong and stable WiFi connection, please move it closer to the home router. If the air quality target is met, the air quality graph will show green. Shop Dyson Genuine Air Purifier Replacement Filter (TP01, TP02, BP01) 360° Glass HEPA Filter Green/White at Best Buy. Ensure the purifier is unplugged. Once you have located your product's WiFi password, make a note of it so you can reference it easily. Please ensure that the device (e.g. Please ensure 'Auto-update' is turned on. 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